Privacy Policy

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Effective Date: 25th July 2025

Templepatrick Dental (“we”, “us”, or “our”) is committed to protecting the privacy and confidentiality of your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws.

1. Who We Are

Templepatrick Dental
1 Templewell, Templepatrick, Co. Antrim, BT39 0AB
Email: reception@templepatrick.dental
Phone: 02894 433 888
Data Controller: Templepatrick Dental

2. What Data We Collect

We may collect and process the following types of personal data:

a. Patient Information

  • Full name, date of birth, gender

  • Contact details: address, email, phone number

  • Medical and dental records

  • Appointment history and correspondence

  • Payment details and insurance information

b. Website Usage Data

  • IP address, browser type, device information

  • Site usage analytics (via tools like Google Analytics)

  • Cookies and consent preferences

3. How We Collect Your Data

We collect your data through:

  • Direct interactions (e.g. registration forms, phone calls, emails)

  • Appointments and clinical consultations

  • Our website forms or online contact tools

  • Third parties (e.g. referrals from other healthcare providers)

4. Why We Use Your Data

We only use your data where lawful, fair, and necessary:

Purpose Legal Basis
To provide dental care and treatment Contractual obligation / Vital interest
To manage appointments and records Legal obligation
To communicate with you Legitimate interest / Consent
For payment processing and invoicing Contractual obligation
For internal audits and compliance Legal obligation
For marketing (only with consent) Consent

5. Who We Share Your Data With

We may share your personal data with:

  • Other healthcare professionals involved in your treatment

  • Laboratories or dental specialists

  • Payment processors (for secure transactions)

  • Regulatory bodies (e.g. RQIA, GDC) where required

  • IT service providers (who maintain our secure systems)

We do not sell or rent your personal data.

6. How We Protect Your Data

We use a range of technical and organisational measures to safeguard your data, including:

  • Encrypted digital records and secure servers

  • Password-protected systems and devices

  • Staff training and confidentiality agreements

  • Regular data access audits

7. How Long We Keep Your Data

We retain patient data according to legal and clinical guidelines:

  • Adult records: 11 years or until the patient is 25 (whichever is longer)

  • Children’s records: Until the patient turns 25

  • Financial and business records: 6 years minimum

After this period, data is securely deleted or anonymised.

8. Your Rights Under UK GDPR

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data (where appropriate)

  • Object to or restrict certain types of processing

  • Withdraw consent (where consent is the legal basis)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact:
Email: reception@templepatrick.dental

9. Cookies and Website Data

Our website uses cookies to enhance your experience. See our Cookie Policy for full details on the types of cookies used and your choices.

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted on our website with a new “Last Updated” date. We encourage you to review it regularly.

11. Contact

For questions about this Privacy Policy or your personal data:

Practice Manager
Templepatrick Dental
1 Templewell, Templepatrick, Co. Antrim, BT39 0AB
Email: reception@templepatrick.dental
Phone: 02894 433 888

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